Clinics

How can I prepare for my appointment?

There are several things you can do to better prepare yourself for a visit with your doctor. Being prepared prior to the appointment will allow you to get the most out of the short time that you and your doctor have together. It will also likely make you less anxious about the visit. Make a list of all of the symptoms you are currently having or have recently experienced. Include anything that seems out of the ordinary, regardless of whether you think it has something to do with the exact problem for which you are seeing your doctor. Make a comprehensive list of your medications, including any over-the-counter medicines, vitamins, herbal treatments, or anything else. Bring the pill bottles if you”re not sure what you”re taking. Make a list of all questions that you want to ask. This is an important step that many people forget. When your time with the doctor is short, you will likely forget some of your questions. Mentally prepare yourself for both good and bad news. It”s important to be realistic when visiting the doctor. Some news is good, some bad. It”s best to try to prepare yourself a little for both before your appointment. Bringing a friend or family member to the appointment is often a good idea, especially when potentially stressful information is going to be discussed. Another person in the room can help you to hear (and remember) everything that your doctor says.

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How do I reschedule or cancel an appointment?

Please try to give us 48 hours notice so that we may allow other patients the opportunity to take your appointment and, if necessary, reschedule your visit. However, it is most courteous to call as soon as you realize you must reschedule or cancel. Please try to be on time for your appointment. If you are running late, call ahead and let the hospital/clinic know your estimated time of arrival.

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How do I make an appointment?

Our office hours are 8:00 am to 5:00 pm, Monday through Friday. Please visit the web page Patient for general instructions and online tools. If you ever feel that you are experiencing a medical emergency, do not hesitate to call our office, regardless of the day or hour. We have in place a system of physician coverage that ensures that urgent medical needs will be met. Please call the the central office to request an appointment. When you call, the scheduler will ask for the following information: Your name Your date of birth Brief description of the reason for the appointment Your Address Home and alternate (work) phone numbers Your primary physician or health care provider. Your Insurance or HMO information and a referral if your insurance requires one. IN CASE OF EMERGENCY The phones are always manned day and night either by the office or the answering service. If there is an emergency, call the main office number (602-234-2800) and the doctor who is on call will be notified. A doctor will either return your call or you will be instructed to go to the emergency room at the hospital.

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What are your office hours?

Our office hours are 8:00 am to 5:00 pm. Monday through Friday. However, we are closed on the following holidays: January 1st, Memorial Day, July 4th, Labor Day, Thanksgiving and the following Friday, and Christmas Day

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